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Frequently Asked Questions

ROEN's bespoke jewelry is 100% hand-made in NYC by master-craftsmen who create rings for some of the most coveted jewelry houses.

Our bespoke minimum starts at $4,800.

At ROEN, we are dedicated to offering a premium experience, crafting each piece to high jewelry standards. We exclusively work with master jewelers, ensuring that every ring embodies top-tier craftsmanship while accommodating a range of budget parameters.

ROEN highly recommends that you select your stone at least 8-10 weeks before you need your ring in hand. 

Production of a bespoke piece takes approximately 2 weeks, but how long you need to select your stone and design your ring, is up to you.

On average, clients take about 8-10 weeks for the entire process.

ROEN crafts luxury jewelry using both natural diamonds and lab-grown diamonds. Whatever their origins, diamonds possess an inherent hardness and exquisite beauty.

However, not all diamonds are created equal. Just as with mined diamonds, the quality of lab-grown diamonds varies depending on the growth process before cutting and polishing.

Lower quality growth often results in a gray or brown tint, not reflected on the diamond color scale, or internal cloudiness.

ROEN is committed to excellence at every step and we exclusively work with top-tier natural and lab rough diamonds to ensure impeccable final products.

For those intrigued by the history and growth techniques of lab diamonds, we recommend exploring this concise article by GIA.

We showcase both our signature styles and one-of-a-kind designs on our social media. If something catches your eye, feel free to reach out for more information!

Whether you choose a ready-to-buy ring or opt for a bespoke design, your ring is custom-made to perfectly fit both your diamond and finger size. Even if you aren't altering a ROEN signature style, you still have the final choice on your center stone, and we ensure the setting is crafted specifically for it, making the ring uniquely yours.

If you know exactly what design you want and would like to get started, get in touch with us today!

Yes! We work with:
- natural gemstones
- natural fancy colored diamonds
- lab created fancy colored diamonds

ROEN currently does not work with lab created gemstones, unless you'd like to bring your own in for us to set!

Absolutely! Whether it’s an heirloom, a reset, or another special piece, ROEN is delighted to craft a custom setting for your diamond or gemstone.

Please note that we have a $300 resetting fee for external stones.