Name: Virtual Bespoke Experience
Brand: ROEN
Price: 1000.0 USD
Availability: InStock

Virtual Bespoke Experience

$1,000

Begin the custom design process with our team from anywhere in the world. With a $1,000 commitment, you'll unlock access to your private ROEN client portal, where you’ll be guided step-by-step by our master designers.

Once your deposit is received, we’ll schedule your first virtual consultation within 24 hours to discuss your vision, design goals, and next steps.

Design minimum: $6,000
Fully credited toward your final piece
Personalized experience from start to finish

Ordering Guidelines
Please add your general design idea and budget to 'order notes'.

Not sure if your idea fits the budget?
We recommend texting our team first for a quick quote before committing – +1 917 737 6773

Prefer to connect with us first?
Schedule a complimentary consultation with our bespoke team here.

Book a Virtual or In-Person Appointment Call / Text Us +1 917 737 6773

A seamless, personal experience — wherever you are.

Your portal is your direct line to the ROEN team. From messaging our designers to reviewing sketches, scheduling calls, and asking questions, everything lives in one beautifully organized space. We designed it to feel intimate and effortless — so you can focus on the joy of creating your piece, not the logistics.

No matter where you are in the world, your bespoke journey begins here.

The ROEN Diamond Difference
ROEN crafts luxury jewelry using both natural and lab-created diamonds, each selected for its inherent brilliance and durability. Not all diamonds—whether mined or lab-grown—are created equal. Lower-quality growth can result in internal cloudiness or subtle undertones not reflected in standard grading. We source only the finest natural and lab-grown diamonds, ensuring that every stone meets our uncompromising standards of beauty and excellence.

Master Craftsmanship
Beyond diamonds, ROEN’s commitment to quality extends to every facet of our jewelry. Each piece is crafted by master artisans using time-honored high jewelry techniques—meticulously set, polished, and finished to stand the test of time. From bespoke engagement rings to our signature collections, every ROEN creation reflects precision, artistry, and an enduring commitment to excellence.

Every piece is shipped fully insured via FedEx Overnight, with signature confirmation required. Your ring is protected from our hands to yours — ensuring peace of mind and safe arrival, wherever you are.

All bespoke and bridal pieces are final sale, as each is handcrafted to order. We proudly stand behind the quality of our work and offer a complimentary lifetime warranty covering any manufacturing defects.

We are committed to creating jewelry that lasts a lifetime, and we stand behind the quality of every piece. To provide you with added confidence in your purchase, we offer an excellent warranty that reflects our dedication to enduring craftsmanship. Learn more about our coverage here: ROEN Fine Jewelry Warranty.

How it Works

Your Private Client Portal

Once your deposit is placed, you'll receive access to your private ROEN client portal within 1 business day. There, you’ll complete a brief onboarding form with your details, design inspiration, and stone preferences.

From the moment you enter, your dedicated ROEN concierge will be available to chat, answer questions, and guide you every step of the way. Prefer to speak live? We'll welcome you with a kickoff call to discuss your vision in more depth.

Stone Selection & Design Concepting

Your ROEN concierge will curate a thoughtful selection of diamonds or gemstones that reflect the highest standards in beauty, cut, and value — all tailored to your preferences and budget. You’ll review and approve your chosen stone directly in your private portal.

Once selected, we’ll begin developing your design — whether through custom sketches or a CAD rendering — bringing your vision to life with care and precision.

Your Vision, Brought to Life

Once you greenlight the design we’ve created together, our master jewelers begin crafting your ring with meticulous care and precision — upholding the uncompromising standards that define every ROEN piece.

When complete, your ring (along with its certification and documentation) will be shipped overnight, fully insured, right to your door.

ROEN's master jewelers are artisans of the highest caliber, with decades of experience crafting for the world’s most esteemed maisons. Their expertise spans generations, combining time-honored techniques with cutting-edge innovation to achieve unparalleled precision and artistry.

Each piece is meticulously crafted to meet the highest standards of luxury, ensuring that every ROEN creation reflects the same level of excellence found in the most prestigious ateliers worldwide.

ROEN's engagement rings and wedding bands are proudly made in New York City by the world's finest master jewelers.

ROEN offers private showings by appointment in New York City. Reserve your spot today.

Yes — we create luxury pieces using either lab-grown or natural diamonds, depending on your preference.

Absolutely. We work with fine-grade natural sapphires, emeralds, rubies, and many other colored gemstones.

Most clients spend 6–8 weeks from start to finish, but the timeline can be shorter or longer depending on how quickly you'd like to move forward.

We begin with a $1,000 non-refundable design deposit. Once your diamond or gemstone is selected and your setting is finalized, the remaining balance will be invoiced.

You can pay via credit card, or choose a discounted price with Zelle, wire transfer, or Venmo.

Yes. If your vision is clear, we’ll move straight into a CAD rendering. If we’re developing a new concept, we’ll begin with sketches. Your project includes:

One initial concept sketch with revisions
One 3D CAD rendering

Additional concepts or renderings may incur a design fee.

We ship fully insured via FedEx Overnight, with signature required upon delivery.

Once your deposit is received, you’ll gain access to your private ROEN client portal. There, you can securely message our team, review design files, and track each step of your project.